Funding and Financial information

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Do you accept bank transfers or standing orders?

To send a one off payment or to set up a standing order with our bank account, please see the below instructions and bank account details: When setting up a new payee with in your bank account, you will need to add GenderGP as a new international payee. Your bank will ask for the recipients details and the banks details which are: Recipients Full Name: GENDERGP PTE. LTD Recipients Address: 160 Robinson Road, Business Federation Centre, Singapore Bank details: SWIFT/BIC: MODRGB21 IB...

I cannot afford treatment, what support is available?

For options on some reduced fees you can contact our finance department here: https://care.gendergp.com/submit_ticket ands we can look at options available to you

I cannot afford treatment even with support, what help is available to me for free?

For options on reduced fees and additional support we can off please contact our queries team here: https://care.gendergp.com/submit_ticket ands we can look at options available to you

How much does private blood testing cost?

Prices can vary based of the test and quantity required, however most are around £50 each

How often do I need to purchase repeat prescriptions?

For patients on a testosterone based treatment and using an online pharmacy you will need to order a new prescription every 4 weeks, due to the restrictions around testosterone longer prescription cannot be suppled by any online pharmacy. For patients on a testosterone based treatment and using the paper prescription option a new request will be needed every 12 weeks. For patients on a oestrogen based treatment a new request will be needed every 12 weeks. Regardless of treatment we recomme...

Why do I pay a monthly subscription fee?

Once setup the monthly subscription automatically charges to your chosen payment method every 28 days.

How do I cancel my subscription?

To cancel your subscription you will need to contact our finance department here: https://care.gendergp.com/submit_ticket

How do I manage my account?

At present we do not have any patient facing account management services. Any queries should be asked via the care centre here: https://care.gendergp.com/submit_ticket

What is included in the cost of the set-up fee?

The Set-up fee covers the costs and administration involved in setting up your account, contacting any services required, processing the Appraisal Pathway and creation of your first prescription.

I cannot afford a follow up session right now, can I book later on?

Unfortunately the 6 monthly follow up sessions are a legal requirement and must be attend to continue prescribing. However if you contact our finance department here: https://care.gendergp.com/submit_ticket we can look at options to help with payment of these sessions.

My friend is paying a different amount of money than me for the same hormones, why?

Prices of medication can vary depending on pharmacy or dispensing method used.