I have received a 'payment didn't work' notification but I have paid. How can I get a refund?

Home > Existing Service User > Finance > Payments and Subscriptions > I have received a 'payment didn't work' notification but I have paid. How can I get a refund?

Please contact a member of the team via our Help Centre and the issue will be investigated and resolved in line with our refunds policy.

Updated: Jul 13, 2021

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