Help Centre
Do I have to do a video call?
Home
>
New Service User
>
Services
>
Your Journey
>
Do I have to do a video call?
We understand that video calls can be challenging for some people, so all our sessions have a voice-only option. The exception is our Information Gathering Sessions, which require a video call to enable us to confirm your identity.
Updated:
Jun 11, 2021
Other Articles
How long until I can start treatment?
Are GenderGP services covered by my health insurance?
Can I have an Information Gathering Session without paying the set-up fee?
How old do I have to be to use the service?
If I go private, will I lose my place on the NHS waiting list?
How do you assess your patients?
Do I need a court order to start treatment with GenderGP?
I know I am trans and I want to start my transition, but my family are finding it hard to deal with. I want to be sensitive to them and their needs as much as I can. I don't know what to do or where to start, what do you recommend?
When would a patient require a bone screening? / Why don’t we require all trans patients to undergo bone-screening?
I struggle with form-filling. Is there any help available?